IBM (NYSE: IBM) today announced
retail technology that allows consumers to scan items into a mobile phone as
they shop the aisles, then check themselves out at an IBM self-checkout
station.
According to a recent IBM Institute of Business Value study ( http://www-935.ibm.com/services/us/gbs/thoughtleadership/ibv-empowered-consumer.html ), self checkout is the preferred way to shop for most consumers today, and they are very specific about the way they want to use mobile technology while shopping. More than 50 percent say they want to use a mobile device to scan while shopping, and to do final checkout at a self-checkout station. More than 40 percent want to scan samples and retrieve shopping items for pickup, or have the items delivered directly to their homes.
"Retailers can now deliver a more personalized shopping experience that is less of a chore and more of a convenience for consumers," says John Gaydac, vice president, IBM Retail Store Solutions. "By enabling consumers to scan and check-out a wide variety of products at their own pace, retailers can not only create a more customized shopping environment, but also increase in-store traffic."
The new mobile phone application is powered by IBM ACE software, Store Integrator software, and the newest release of IBM Self-Checkout software, which provides shoppers the same access to digital coupons, loyalty programs and special promotions at self-checkout stations that is traditionally available at fully-staffed point-of-sale checkout lanes.
The IBM Mobile Shopper, or "digital shopping assistant," incorporates Honeywell's high-performance SwiftDecoder Mobile bar code decoding software, one of many patented technologies that have helped secure the company's leadership in camera-based bar code decoding. Among them is the practice of decoding bar code-related information from a real-time video image, such as the display of a smart phone or other mobile device (
"Honeywell has a long heritage of providing bar code scanning for mission-critical applications where inaccuracy is not an option," said John Waldron, president of Honeywell Scanning & Mobility. "Today, with IBM, we're bringing those capabilities to consumers to help make their shopping trips more efficient and productive."
The IBM Mobile Shopper solution with Honeywell mobile scanning is available immediately. For more information on Honeywell's SwiftDecoder Mobile software, please visit www.honeywellaidc.com.
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